|
Effective communications, verbal and non
verbal, are essential skills for any individual or organisation.
In business good communication skills are key competencies
required for most roles. Excellent communication skills can
open doors to more career opportunities and conversely limit
the scope of ones abilities if lacking.
Such skills add confidence
and credibility to any business individual.
The course covers:
- Different
Communication & Social styles
- Listening & Questioning
skills
- Objection handling
- Leadership
communications
- Presentations
- Body language
- Telephone skills
- Written
communicating techniques
- Exercises & Role
Plays
|
|
|
