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One of the most success critical decisions
any manager makes is recruiting staff. Getting it right means
a successful team that will achieve targets, but getting
it wrong results in un- productive teams and individuals,
low morale and wasted time and resources. The success of
any organisation depends on its people-so it is critical
to get this process correct. The course will provide the
techniques and skills for effective interviewing.
The course covers: Recruitment & Selection processes;
Structured Interviewing & models; cost of poor selection;
Job & Person spec; Recruitment sources; Assessing applications-
application forms, CVs, covering letters, references, psychometric
tests; Using Agencies; Interview preparation & interview
techniques; Dos & Don’ts in selection and interviewing;
Legal implications in interviewing; Exercises, Role Play.
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