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Each manager/supervisor is required to
conduct formal interviews to assess performance and discuss
development plans. If done well an employee can leave an
appraisal motivated and committed to the organisation or
if done badly de-motivated and lacking focus and direction.
The course will provide the essential tools to carry out
performance and development reviews in a structured and confident
way to achieve mutually positive outcomes.
"Be
the best"
The course covers:
- Purpose and value of appraisals
- Benefit to employee and
company
- Conducting performance reviews - the how, when, why
and where
- Preparation: Monitoring & recording
performance
- Communication and feedback
- Coaching & Counselling- the
differences, coaching styles
- Learning styles
- Essentials
of disciplinary procedures
- Managing underperformance -
Follow
up and Actions Plans
- Role
plays
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