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The Line Manager is one of the most important
links in any organisation, crucial to staff performance and
achieving company targets. But sadly most managers are promoted
into roles for which they are little prepared or trained
for, usually based on recognised potential. Moving from managing
yourself to managing others is a major challenge.
This course
is aimed at new managers or recently appointed managers who
need to equip themselves with the key skills and techniques
to manage the many work and people related challenges.
The course covers:
- The role of a manager;
Management styles – knowing yours and the
communication styles of your reports
- Leadership- born or bred?
Leading from the front; qualities & attributes
needed for a good leader
- Psychology of behaviour;
Managing Performance and developing people
- Appraisal and Disciplinary
procedures/ systems
- Business Planning
- Meetings management
- Legal responsibilities-EO,
Equality, Diversity; Business Information/at a management
to achieve targets
- Interview/selection techniques-using
employment
agencies/networking, etc
- Taking control: managing
stress; managing tough situations, managing
problems and the boss
- Communications & Influencing
Skills as a tool to managing people and
achieving goals
- Action Planning
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